Samson Operative

Salary: £32760.00 per annum | Closing Date: 08/04/2026 | Department: Samson Aviation | Employment Type: Permanent | Hours Per Week: 40

About the role

We are currently looking to recruit a highly motivated and flexible person to join our Samson team and support the operation of our Executive Jet Terminal.

The successful applicant will be required to oversee the smooth turnaround of aircraft, and ensure that VIPS and Business Executives are processed efficiently. No two days are the same as a Samson Operative, with a unique customer base and varied aircraft support requirements.

Main responsibilities will include:

• Delivery of excellent customer service. Providing excellent customer care, and handling aircraft safely and efficiently to the highest standards of safety (e.g. passenger processing, marshalling and re-fuelling of aircraft)
• Cooperate with other Operational Departments ,(e.g.Airside Operations Units) to promote a combined customer focused service, thereby promoting South Side ramp safety.
• Utilising multiple skills and training to employ a range of aircraft ground support equipment to meet customer needs.
• Support medical flights, playing a vital part in transferring patients to medical treatment, and the timely movement of life-saving organs to recipients.
• Handle a wide spectrum of aircraft from small to large business jets, plus helicopters and visiting military aircraft.
• Enthusiastically promote the Samson product portfolio by assisting the Team Leader in identifying and maximising additional opportunities to generate income.
• Support the Team Leader and Finance Department by ensuring that invoicing and payments are correct and collated in a regular manner.

Additional Criteria:

• Previous aerodrome operational experience would be a distinct advantage
• Experience of operating ground service equipment
• Experience of fuelling aircraft
• Well organised with the ability to prioritise effectively
• Strong and confident communicator
• IT literate and capable of operating under their own initiative.

Job Requirements

• Driving License required and access to a vehicle

Why come onboard?

• Free on-site car parking whilst at work
• Reduced parking charges – Park & Fly
• Generous annual leave entitlement
• Access to contributory pension scheme
• Company Paid Life Insurance - Death in service
• Salary Sacrifice - Vehicle purchase scheme
• Tyne & Wear Metro season ticket
• Discounted car servicing and repairs
• Access to World Duty Free
• On-site occupational health support
• On-site physiotherapist
• Employee assistance programme support
• Subsidised private healthcare
• Cycle to work scheme
• Employee discounts at airport retail/ catering outlets
• Company and Performance related bonus scheme
• Subsidised membership to our on-site gym

Equal Opportunities Employer

Newcastle International Airport Ltd is an equal opportunities employer. We encourage applications from all backgrounds to ensure our team reflects the diversity of the communities we serve.

Applications are managed through the same fair and consistent recruitment process, and candidates are assessed on their skills, experience, and ability to successfully perform the role.

Please let us know if you require any additional support or adjustments made to the selection process or interview. We support employees who require additional support or adjustments, whether through ill-health, medical conditions, or living with disabilities.

Being part of the Disability Confident Commitment means that we want to ensure all our organisational policies and processes are accessible and inclusive to everyone. This includes our recruitment strategies, and we welcome applications from all prospective candidates.

NB: Should we receive sufficient interest in the role, please be aware it may close earlier than the original advertised closing date.

Previous applicants need not apply

Note: This job opportunity is advertised on the Newcastle International Airport website and accessible in the public domain.